News & Announcements

Festive Season Services

3rd December 2024



27th December 2024 - 10th January 2025 Services
Please be advised that Direct Freight Express will be operating with reduced staff during this period.

Deliveries
Some destinations may experience 1-2 day delay, and our usual ETA schedule may not be maintained. Impacted destinations include Far North Qld, NT, WA, Tasmania and regional areas not serviced by Direct Freight Express (DFE) directly. This applies to shipments from all origin ports.

Additionally, please ensure the receiver is available to accept deliveries, as many businesses may be closed and home delivery receivers may be on holidays during this festive season, helping you save costs by avoiding redelivery charges.

Pickups
As many businesses operate with reduced capacity or are closed, all scheduled and daily pickups will be temporarily suspended.

If a pickup is required, please select “Book A Pickup” option after logging into your account or contact us at 1300 347 397 (option 2, then option 1) before 2 PM.

Please note that you can also book in your pickup 4 days in advance via your DFE portal.

Direct Freight Express will be closed on the following public holidays:

• Wednesday 25th December 2024
• Thursday 26th December 2024
• Wednesday 1st January 2025




Direct Freight Express would like to take this opportunity to wish you and your family a Happy and Safe Christmas and New Year.